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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account" link at the top right hand side of our site. Then, under "My Orders" click "Print invoices" and choose the order you would like to print. Once you click on the orange link on the right to view the order, you will see a dark gray tab that opens a window from which you can print the invoice.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s). Please note that depending on the time of processing your order and our shipping schedule, it is possible that all of these steps -- processing, shipping, and charging your credit card -- may happen the same day that you placed the order.